Part 1

You are a manger of an outpatient therapy center (e.g. physical therapy, occupational therapy etc.). As you review the social media ratings regarding your facility, you see that you rating average is about 3.5 on the 5-point scale. Discuss the measures that you would take to identify the reason(s) for this rating.

Make sure to include the following:

• Describe, in detail, two measures that you would take to identify the reason for these ratings
• Respond to at least two other classmates in a way to enhance the conversation and/or provide a different perspective.. Remember this is a class discussion of Senior HSM students. Therefore, simply agreeing or saying standard phrases e.g. òeat idea%tc. is not an adequate response

Refer to the grading rubric for guidance as to the expectations of the discussion.

Part 2: Paraphrasing and ensuring paragraphs 1 and 2 are 400-word limit  

Article 2

Commentary: COVID in care homesèallenges and dilemmas in healthcare delivery.

Reference

Gordon, A., Goodman, C., & Achterberg, wilco (Eds.). (2020, September). Commentary:

COVID in care homesèallenges and dilemmas in healthcare delivery. . Validate user.

Retrieved October 15, 2021, from

https://academic.oup.com/ageing/article/49/5/701/5836695.

Keywords

The keywords in the above article are COVID-19, advance care planning, care homes, isolation,

PPE, testing, and staff.

Paragraph 1

The purpose of this article was to discuss the impact of the ongoing pandemic the world is facing

known as COVID-19 in care homes. Coronavirus which is often referred to as COVID-19 is an

infectious virus that attacks a person’s respiratory system. The first cases of the virus occurred

late 2019 and has been progressing ever since. With the disease spreading so rapidly, the

healthcare system had no idea on how to control it or where it originated from.

Paragraph 2

To help stop the spread of the disease, the staff of these care homes had to act fast. They came up

with the decision to place their residents in isolation. Residents were encouraged to stay in their

rooms while the staff of the homes would bring care to their rooms. Problems arise with the

residents who were diagnosed with dementia because they often forgot they were supposed to

stay confined to their rooms. PPE was very limited and care homes were not looked at as a

priority to receive it. Families of the residents were not allowed visits which caused many

people to be upset about not seeing their loved ones at such a devastating time. Overall

COVID-19 severely affected care homes all over and it will take time for these homes to recover.