MANAGEMENT AT A COMPANY
For this assignment, faculty will provide the names of two or three companies from which you may choose. Use Basic Search: Strayer University Online Libraryand the Internet to research the selected company from its inception to current operations.INSTRUCTIONS
Write a 5–6 page paper in which you:

1. Evaluate two key changes in the selected company’s management style from the company’s inception to today. Indicate whether you believe the company is properly managed and provide support for your position.
2. Explain senior management’s role in preparing the organization for its most recent change. Provide evidence of whether the transition was seamless or problematic from a management perspective. Provide support for your rationale.
3. Evaluate management’s decision on its use of vendors and spokespersons. Indicate the organizational impact of these decisions.
4. As a manager within the selected company, suggest one innovative idea that could have a positive effect on both employees and customers. Indicate the approach you will take in implementing the new idea. Provide support for your suggestion.
5. Predict the selected company’s ability to adapt to the changing needs of customers and the market environment. Indicate how open communication channels are critical for successfully implementing change in the organization. Provide support for your prediction.
6. Use Basic Search: Strayer University Online Library to locate at least three quality academic resources. Note: Wikipedia and other websites do not qualify as academic resources.
7. This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course. Check with your professor for any additional instructions.The specific course learning outcome associated with this assignment is:

• Evaluate the role of a manager as it relates to preparation, innovation, and open communication in change management and decision making

Part two: on a separate word document 

An HR manager recently got a thank-you note on her iPhone that read:

• “Thx 4 the Iview!”

The manager had liked the candidate in the interview, but after getting this text message, she put his application in the reject pile.

• Why do you think she rejected the candidate?
• Was that fair?
• Should “textspeak” be considered acceptable workplace communication?

Answer the questions and explain what you would do as a manager in this situation. Respond to two student posts.

Sean Cauffman wrote: 

Good afternoon,

   I can completely relate to this experience, and I completely agree with the HR manager putting the application in the rejection pile. I can not tell you how times my employees have left me a note, over the years and I had issues with the notes. The two biggest issues for me are:

 Ex: Sean,

      I need of 11/25, 11/26, 11/27 and 11/28.

                                                  Mary

My question – are you asking me for the time off (because that decision is mine to make, based on seniority of staffer, other people already scheduled off and business needs), or are you telling me (like it’s their decision – when it’s not)?

  Ex: Sean,

       I would like 2 ask you a question….. k, 

                                                               Thx

                                                               M

My thoughts – Am I your friend, a member of your inner circle, where you think informal slang/communication is appropriate?

When I have received these types of messages or notes, I have had to have a one on one, face to face conversation with those individuals and explain company policy and expectations. I also address the fact that a thoughtful note, that is written out, shows respect and that they value my time and my answer(s). A note without short cuts or slang shows that they value their input and mine, as well. Usually a conversation, like this gets us all on the same page and the same level of expectations.

I think that the HR manager rejected the candidate because the candidate was too informal in their follow up message. The informality of the message showed a lack of respect for the HR manager as a person, as well as their position. I think the rejection was completely fair, because hiring an individual for a job, making them a member of your team, and showing them that you value and respect them, needs to be reciprocated through the actions of employee’s or potential employees.

Textspeak should not be considered acceptable workplace communication. It is basically slang and signifies haste. In the work place we need to communicate openly, transparently and with complete respect. With people being on different levels, whether it be positions, experience, or age, we need to err on the side of caution and communicate with respect to everyone.

I do think it commendable that the applicant did thank them for the interview, but they need to work on their message method/style.

Sean

Jennifer Ott wrote:

Hello class and professor,

I feel that she rejected the candidate because of how he wrote the thank you note and I absolutely agree with the HR- manager. The note was completely unprofessional and did not even spell out the words, use proper grammar, and used slang. If I were to come across something like this, I would immediate do the same thing. You should always remain professional and write and talk professional when you are going out for a job. To me, this shows the level of professionalism they have (which is slim to none) and doesn’t make for a good example of an employee. This was completely fair in my opinion to toss the application. “Textspeak” should never be used in the workplace, that is something that should only be used on personal time and it most definitely should never be used when trying to apply for any type of job. This to me sounds like it would’ve came from a teenager who may not know any better but they can just take it as a learning opportunity. On the other hand it is important to follow up after an interview so I think they had the right intention just not on the right format or platform.