Thought (CTFAR) Model
Thought (CTFAR) Model – the idea that circumstances (facts) trigger thoughts, which
cause feelings, which lead to actions and results.
For this assignment, you are to do the following to demonstrate your understanding of
the Thought model and can apply it to a situation that you are currently experiencing.
Please follow the instructions below:
1. In 2-3 paragraphs (aim for around 100-200 words), describe a challenging situation
that you are currently experiencing with an employee, colleague, or manager.
Describe what is happening from your point of view. Please respect individuals°rivacy and DO NOT use real names of people or companies; either make them up or
try to describe the situation without referring to people and companies by name.
2. Once you feel you have given sufficient detail so that someone understands the
challenge or problem, your next task is to look at the situation objectively (i.e not
from your own point of view) and describe the situation according to the Thought
(CTFAR) model with rationale. Make sure to clearly identify the thought model
element in each section.
—hat is the circumstance (a provable fact, not our opinion or exaggeration of
the facts) of the situation? For example (not including rationale):
ércumstance: My employee has been late 7 of the past 14 days.• What thought (a sentence in your mind) do you have regarding this situation?
For example (not including rationale): (ought: They don respect me or the
company.• When you think this thought, how do you feel (a one-word emotion, not a
sentence)? (Ex: happy, sad, mad, glad, etc.) For example (not including
rationale): “Feeling: Resentful.”
hat action (the behavior you exhibit) do you take when you feel this way?
For example (not including rationale): “Action: I ignored them and was short
in conversations with them.”
nd finally, what result (the result YOU get for YOUR actions) do you get
when you act this way? For example (not including rationale): “Result: I am
being disrespectful of my employee.”
3. To change your results, follow the Thought model backwards. In a few sentences,
write out a plan to improve the situation you¥ described above.
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What result would you like for yourself (note that this is YOUR result, not
your employeeì colleagueì or manageràresult). For example, a result for
you may be, `will address the employeeàtardiness and document the
conversation.—hat action do you need to take to get the result?
What do you need to be feeling to take that action?
What do you need to think to feel this way?
Then, put your plan into action. Once you¥ thought of your action(s) to improve the
situation, put it into effect. Have the conversation, make the change, whatever your
action plan is, go do it, and take notes on the results so that you can use them to draft
your reflection below.
4. Lastly, itàtime to reflect. In the last part of your submission, describe what
happened and how you applied the Thought Model process. Consider the following
questions when drafting your response (likely a few paragraphs, around 300-500
words):
ˆow did recognizing your thoughts about the current circumstance help you
see how you are participating in your results?
ow did thinking through the Thought model influence the action plan you
came up with? How did getting clearer about the circumstances, thoughts, and
feelings influence the action you took and the results you achieved?
id your action plan work the way you expected?
hat were the actual results, and did they differ from what you predicted?
s the situation resolved to your (and/or your supervisor/colleague/manageré
satisfaction?
hat would you do differently if you had the opportunity to address the
situation a second time?
hat was most difficult for you to practice or apply?
hat did you learn using this model?
hat steps are you planning to take next? Why?
5. Submit your response as a Word Doc (.doc, .docx). Make sure to include all the
sections above. It will help your reviewer if your number and/or title each of the 4
written sections (1. Problem, 2. Thought Model Elements and Rationale, 3. The
Plan, 4. Reflection for example).

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