San Diego State University Role of Digital Innovation in Knowledge Management System Case Study

Examine the positive and negative aspects of technology in public and private organizations; and

Understand the future around use of technology in public and private organizations.

The Role of Digital Innovation in Knowledge Management Systems: A Systematic Literature Review (Journal of Business Research, February 2021), pp. 220-231, Assunta Di Vaio, Rosa Palladino, Alberto Pezzi, David E. Kalisz.

CASE WRITE UP

Your organization is looking to develop a comprehensive plan to more efficiently manage its techology. It is in search of a more common approach to decision-making for assessing technology and funding strategy, with clearer roles, measures of accountability and increased communication across functions.

Using what you learned from the reading materials and your own research, design the optimal plan for a coordinated effort to using technology. Use the current state to understand how the organization operates, develolp clear roles and responsibilities and a comprehensive plan.