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Portland State University Grocery Gateway Customer Delivery Operations Case Study

Portland State University Grocery Gateway Customer Delivery Operations Case Study

Question Description

I’m working on a supply chain case study and need an explanation and answer to help me learn.

Case 3: Grocery Gateway: Customer Delivery Operations

  • How much money can Grocery Gateway save by increasing the number of stops per hour from 2.7 to 4 at the current volumes?
  • What is the capacity of Grocery Gateway’s delivery operations? How many trucks will it need to handle 5,000 orders per day?
  • What are the pros and cons of the 3 options identified by Dominique? What other options would you consider?
  • What action would you take and why? How would you sell your plan to Al Sellery and Claude Germain?
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