Leadership and Management

Question Description

I’m working on a nursing discussion question and need the explanation and answer to help me learn.

Read OER Chapter 10, Facilitating problem-solving and decision-making in teams; Chapter 11, Conflict resolution skills in professional nursing practice; and watch the YouTube video, Conflict resolution training: How to manage team conflict in under 6 minutes! Answer the following discussion forum questions in your main post:

Discuss if you have encountered lateral violence or incivility in the workplace. What did you do in this situation? What are some ways to effectively deal with these situations?
In the video Conflict resolution training: How to manage team conflict in under 6 minutes! the speaker describes how to manage conflict. Share a conflict you have had in the workplace. After learning this new information, what strategies could you use to resolve the conflict?

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10
FACILITATING
PROBLEM-SOLVING AND
D ECISION-MAKING IN TEAMS
AUDREY MARIE BEAUVAIS
LEARNING OBJECTIVES
After completion of this chapter, the reader will be able to
dentify the similarities and differences of problem-solving and decision-making.
iscuss the bene?ts of team problem-solving and decision-making.
Copyright 2018. Springer Publishing Company. All rights reserved.
escribe the following three group problem-solving techniques: standard agenda,
nominal group technique, and ?sh bone diagrams.
hile leading a group, describe three techniques to generate solutions.
ompare and contrast two decision-making strategies (voting and consensus processes).
escribe the role of the nurse as an effective team member and as an effective team
leader in problem-solving and decision-making.
ecommend how one can incorporate technology in the problem-solving and
decision-making processes.
As a nurse, you have already been involved in group problem-solving and
decision-making as part of the healthcare team. Healthcare teams gather at
times to solve problems and make decisions to promote high-quality, safe
care. Effective team problem-solving and decision-making are essential for
positive patient outcomes. In this chapter, you learn the leadership skills
needed for team problem-solving and decision-making. Problem-solving and
decision-making are basic components of leadership. As a nursing leader,
you will be expected to use effective communication skills to help facilitate group discussions, assist in information gathering, help group members
share their thoughts, and focus the discussion on the groupàgoal.
Beauvais, A. M. D. M. M. (Ed.). (2018). Leadership and management competence in nursing practice : Competencies, skills,
decision-making. ProQuest Ebook Central
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